We have improved the security of our accounts which means logging in operates a little differently. Please attempt to activate your account using your email address and entering the automated one-time-pin. If you are unsuccessful, please contact customer service to resolve the problem.

You are welcome to purchase anytime using your email address.

Zart Business Accounts

We also offer business accounts for ABN holders.

• Receive 30 days payment term
• Allow your team to buy directly from our website.
• Setup multiple locations, manage buyers per location.
• Receive a sign-up 10% discount on 1st order for each buyer
• Collect reward points

Sign-up here for Zart business account

Our Zart business account customers receive a 30 days from the statement date as default payment term.

Ownership of goods does not pass to the customer until paid in full.

To login, you will need your registered email address and a one time pin be sent to your email.

Our delivery fee is based upon your location and order value (inc. GST). Click here to view our rates.

We aim to despatch all orders within 24 hours and they generally take 2-5 business days to be delivered in to metro areas.

Please allow additional time for regional locations.

You can track orders in multiple ways:

1. We will email you once your order has been despatched, this includes a link to track your order.
2. Login to the website using your email address and track your order from the website.
3. Customers with Shop app, can also track their orders in through the app.

Occasionally goods may arrive damaged or defective. To make a claim please notify our Customer Service Team within 7 days of receipt of goods. We will arrange a replacement of goods or if necessary a credit note or refund. Please be advised that we may request images to assess and process your claim.

If you are returning or exchanging a faulty, damaged or incorrect item we will pay for the packaging and delivery fees. However, we are unable to offer free delivery for ‘change of mind’ returns or exchanges

Change of mind items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).

Our retail store is cashless and you can pay via EFTPOS, Visa or Mastercard.

In addition, our zart business account customers can also pay on invoice. To do this, you must bring an ID & printed purchase order from your business.

Returns must be made within 30 days of purchase.

A copy of the Point of Sale (POS) receipt must be provided and goods returned in the same condition as they were purchased from the retail shop.

We do not accept change of mind returns for books/published materials.

Upstairs you’ll find our Student Gallery is always open to the public to view when you visit our retail store.

The Zart Student Gallery is a unique public space dedicated to the exhibition of preschool, primary and secondary student artwork. It provides an exciting and meaningful platform for children of all ages to celebrate their visual art practice and receive positive feedback and recognition.